Review Guidelines
Standards for authentic, helpful reviews on our platform
Introduction
At ReviewConnect, we believe in the power of authentic reviews. These guidelines are designed to ensure that all reviews on our platform are honest, helpful, and comply with industry standards and regulations. Both product owners and reviewers must follow these guidelines to maintain the integrity of our platform.
For All Users
The following rules apply to everyone using our platform:
Acceptable Practices
- Providing honest, unbiased opinions based on genuine experiences
- Including both positive and negative aspects of the product
- Using respectful, constructive language
- Focusing on the product features and performance
- Disclosing that you received a discount in exchange for an honest review
- Including relevant photos of the actual product
Prohibited Practices
- Writing fake or dishonest reviews
- Requesting, offering, or providing incentives for positive reviews
- Using offensive, derogatory, or threatening language
- Including personal information of others
- Promoting illegal activities or products
- Posting content that infringes on intellectual property rights
For Reviewers
If you're writing reviews on our platform, please follow these additional guidelines:
Review Content Best Practices
- Write detailed reviews of at least 200 words that cover multiple aspects of the product
- Include specific details about your experience with the product
- Mention the pros and cons of the product
- Discuss the product's quality, functionality, and value
- Share your thoughts on who would benefit most from the product
- Use clear, original photos that show the product from multiple angles
- Include a photo of yourself using or holding the product as proof
- Maintain disclosure statement in your review (e.g., "I received a discount on this product in exchange for my honest review")
Review Submission Requirements
- Submit your review within the agreed timeframe (typically 7-14 days after receiving the product)
- Provide proof of purchase (order screenshot or confirmation email)
- Upload at least 3 original photos of the product
- Submit your review on the correct platform (Amazon, eBay, etc.) as agreed with the product owner
- Share a screenshot or link to your published review on our platform
For Product Owners
If you're a product owner requesting reviews on our platform, please adhere to these guidelines:
Product Listing Requirements
- Provide accurate and complete product information
- Include high-quality images of the product
- Clearly state the discount you're offering to reviewers
- Specify any product features you'd like reviewers to focus on (without dictating opinion)
- Include any specific instructions for product use that reviewers should know
Working with Reviewers
- Communicate clearly and professionally with reviewers
- Process reimbursements promptly after review approval
- Never ask reviewers to change their ratings or remove negative feedback
- You may request factual corrections but not opinion changes
- Respect reviewers' time and follow the agreed-upon timeline
- Do not contact reviewers outside of the platform's messaging system
Compliance with Platform Policies
In addition to our guidelines, all users must comply with the terms of service and review policies of the e-commerce platforms where the products are sold and reviewed. These may include:
- Amazon's Community Guidelines and Terms of Service
- eBay's Review Policies
- Walmart's Customer Review Guidelines
- Etsy's Review Policies
- Other platform-specific rules and regulations
Please note that different platforms have different rules regarding incentivized reviews. Always make sure you understand and follow the specific guidelines of each platform where you're posting reviews.
Enforcement
ReviewConnect takes these guidelines seriously. Violations may result in:
- Removal of reviews or product listings
- Temporary suspension of account privileges
- Permanent termination of accounts for serious or repeated violations
- Withholding of payments or reimbursements
- Legal action in cases of fraud or other illegal activities
Reporting Violations
If you believe a review or product listing violates these guidelines, please report it by:
- Using the "Report" button next to the review or listing
- Emailing our moderation team at moderation@reviewconnect.com
- Providing specific details about the violation to help us investigate
By using our platform, you agree to follow these guidelines and help us maintain a trustworthy review ecosystem.